MERIT MARK STORES

DISCOVER OUR NEW STORE IN COLORADO!

1500 N GRANT ST STE 4852,DENVER,CO 80203

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I know if a product is sustainable?

At Merit Mark Inc., we’re committed to sustainability. Look for the “Eco-Friendly” label on our product pages—this indicates items made with recycled or renewable materials, like our bamboo pet bowls or reclaimed wood furniture. We also use recyclable packaging and partner with eco-conscious suppliers to reduce our environmental impact. For more details, check the product description or reach out to our team at meritmarkgroup.com—we’re here to help you shop responsibly!

What is your return policy for home goods?

We want you to love your Merit Mark home goods! If you’re not satisfied, you can return items within 30 days of delivery. Products must be unused and in their original packaging. Contact us at meritmarkgroup.com to initiate a return, and we’ll provide a prepaid shipping label. Once we receive the item, we’ll issue a full refund or exchange, based on your preference. Our goal is to ensure your shopping experience is seamless and satisfying!

How can I track my skincare product order?

Tracking your Merit Mark skincare order is easy! Once your order ships, you’ll receive a confirmation email with a tracking number and a link to monitor your package’s progress. You can also log into your account on meritmarkgroup.com to view your order status. If you have any questions or don’t receive your tracking details within 48 hours of ordering, reach out to our team—we’re here to assist and ensure your products arrive on time!

Do you offer warranties on electric tools?

Yes, all Merit Mark electric tools come with a one-year warranty covering manufacturing defects. If your tool malfunctions within this period, contact us at meritmarkgroup.com with your order details, and we’ll arrange a free repair or replacement. The warranty doesn’t cover damage from misuse, so please follow the user guide for best results. We’re committed to quality and want your tools to power your projects effectively!

Where can I ship my order?

Absolutely! Our Merit Mark fashion and sportswear collection is designed for versatility, and we love helping you style it. Visit our blog on meritmarkgroup.com for outfit ideas—like pairing our joggers with a denim jacket for a casual look. You can also reach out to our team for personalized tips. We’re passionate about helping you express your style with our sustainable, comfortable clothing, so don’t hesitate to ask for advice!

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